• Information

Revoked SwissSign certificates

In some cases, certificates already issued by SwissSign were withdrawn because in these cases the Common Name (CN) field did not correspond to the prescribed First Name Last Name format. In this article, we show you how to request new certificates for the affected users.

As of NoSpamProxy version 13.2.21111.1701, certificates are no longer requested from the Certificate Authority in the incorrect format Last Name, First Name. If you are using an older version, we recommend that you update to a current version.

If you are already using a current version or have carried out the update, you can manually request new certificates for the affected users. SwissSign should have informed you which users are affected.

How to request new certificates manually

To request certificates manually, proceed as follows:

  1. Go to People and identities > Domains and users > Corporate users.
  2. Select the affected users.
  3. Click Request cryptographic keys for selected users.
  4. In the following dialog, select the certificate provider, in this case SwissSign.
  5. Under Common Name, then select the correct format First Name Last Name for each user.
  6. Click Next and then Request keys and close.
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SwissSign certificate request
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Make sure to select the correct

format First name Last name.

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