• Link to Rss this site
  • Link to LinkedIn
  • Link to Youtube
  • Link to X
  • Link to Instagram
  • English English English en
  • Deutsch Deutsch German de
Sales: +49 5251 304-800 | Support: +49 5251 304-636
NoSpamProxy
  • PRODUCT
    • NoSpamProxy Cloud
    • NoSpamProxy Protection
    • NoSpamProxy Encryption
    • NoSpamProxy Large Files
    • NoSpamProxy Disclaimer
  • SOLUTIONS
    • M365 Mail Security
    • Managed Certificates
    • 32Guards
    • AS4
  • RESOURCES
    • Documentation
    • Forum
    • Webcast Training
    • Training Courses
    • Support
    • Software Download
  • PARTNERS
    • Finding Resellers
    • Becoming Reseller
    • Partner Portal
    • NFR Licenses
  • COMPANY
    • Contact
    • Testimonials
    • Team
    • Career
    • Events
    • Awards
  • PRICES
  • BLOG
    • Blog
    • Newsletter Subscription
  • FREE TRIAL VERSION
    • Price Request
    • Free Trial Version
  • English
    • Deutsch
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu
E-Mail Spam-Ordner

Emails in spam folders are considered delivered

All Topics, News, NoSpamProxy Protection

New verdict confirms: Messages in emails have legal effect even if they are filtered out and moved to the spam folder. 

So-called false positives always pose a risk for many anti-spam solutions. These emails that are incorrectly recognized as spam are then either deleted or moved to quarantine or to the spam folder.

Both approaches are problematic because legally relevant documents are either lost or difficult to find. In its judgement of 10.01.2014 (Case No. 5 O 189/13), the Regional Court of Bonn in Germany ruled that it may constitute a culpable breach of duty if the spam folder is not checked daily.

Emails in spam folders also have legal effect

A recent case from Austria also highlights the problem. In a recent decision (3 Ob 224/18i), the Austrian Supreme Court (OGH) stated that the spam folder must be checked and that legally relevant documents are deemed to have been received even if they end up in the spam folder.

In the present case, a married couple refused to pay a real estate agent’s commission because two emails from the agent – each containing instructions on the right of withdrawal including the withdrawal period – ended up in the spam folder of the consumer. The withdrawal from the brokerage contract was therefore invalid, as it was only declared after the 14-day period had expired.

This was confirmed by the court: Despite the fact that the emails were stored in the spam folder, the man had the opportunity to read the emails and thus the instruction. The failure to check the spam folder is his omission.

NoSpamProxy helps you to fend off spam emails instead of organizing them

With NoSpamProxy you avoid such obstacles right from the start, because true to the motto “Defend not sort” there is no spam folder and no quarantine with NoSpamProxy. In contrast to other solutions, NoSpamProxy fends off spam emails before they reach your system.

If a trustworthy email is not accepted, NoSpamProxy ensures that the sender is informed about the prevented delivery. Thus, NoSpamProxy is one of the few products on the market that offer full conformity with the demanding German law (especially according to §206 StGB, §88 Telekommunikationsgesetz).

With NoSpamProxy you avoid the possible legal consequences for companies and private individuals that can result from the sole acceptance of an email.

  • share 
  • share 
  • share 
  • email 
24.05.2019/by Stefan Feist

SEARCH

PRODUCT

  • All Topics
  • NoSpamProxy Cloud
  • NoSpamProxy Protection
  • NoSpamProxy Encryption
  • NospamProxy Large Files

You need support?

You can find more information about NoSpamProxy in our documentation and forum.

CATEGORY

  • All Topics
  • News
  • Product
  • Tech & Support
  • Events

NoSpamProxy Newsletter

Subscribe to Newsletter
RSS Feed Logo RSS Feed Logo Subscribeto RSS Feed

NoSpamProxy

  • NoSpamProxy Cloud
  • NoSpamProxy Encryption
  • NoSpamProxy Large Files
  • NoSpamProxy Disclaimer
  • Price request
  • Team
  • Career
  • General terms and conditions
  • Data Protection Information for Business Partners and Applicants
  • Cybersecurity (PSIRT)

Partners

  • Becoming a reseller
  • Partners
  • Order Certificates
  • Newsletter

Categories

  • All topics
  • News
  • Support
  • Updates
  • Order certificates

Latest News

  • Warum Sie ARC in NoSpamProxy jetzt aktivieren sollten Preview
    Why you should activate ARC in NoSpamProxy now11.07.2025 - 12:08
  • SVG files in email attachments: Danger by malicious code preview
    Attached SVG file: Danger from malicious code04.07.2025 - 10:00
  • NoSpamProxy Update
    NoSpamProxy Cloud June update: Rollout started30.06.2025 - 06:00
IMPRINT • EULA • Privacy Policy • • © 2025 Net at Work GmbH
  • Link to Rss this site
  • Link to LinkedIn
  • Link to Youtube
  • Link to X
  • Link to Instagram
Link to: Artificial Intelligence: Emerging Ways of Fighting Spam Link to: Artificial Intelligence: Emerging Ways of Fighting Spam Artificial Intelligence: Emerging Ways of Fighting SpamKünstliche Intelligenz Link to: Is Sandboxing a Miracle Cure or a Hype? Link to: Is Sandboxing a Miracle Cure or a Hype? Sandboxing Wundermittel oder HypeIs Sandboxing a Miracle Cure or a Hype?
Scroll to top Scroll to top Scroll to top