Cyren services technically deactivated since 21.07.2023
After we have already provided a new version without Cyren components in March 2023, the Cyren services have now also been technically deactivated. Thus, the service is no longer usable.
We would like to remind all customers who are not already on V220.127.116.11 to update to the latest version as soon as possible.
For help on the update process from version 12.2 to version 14 and what to watch out for, please see the following video:
Our new system requirements for version 14:
Please also see our update notes on what to do before and after the update process:
For the new Core AntiSpam Engine, additional exceptions must be set on the new directories and services. If a web proxy is in use, it must also be configured additionally:
Known problems with the new Core Antispam Engine we keep in our blog post:
The reporting procedure for false positives and false negatives has also changed: