How to change the delivery attempts/repeat intervals of the Gateway Role

The default settings are as follows:

• The first attempt takes place after 5 minutes.
• The second attempt takes place after 10 minutes.
• The third attempt takes place after 15 minutes.
• Each additional attempt is made every 30 minutes.
• The first delivery delay notification is generated after 6 hours.
• The delivery is stopped after 1 day.

1. Stop the gateway role. The corresponding settings are saved in the file “Gateway Role.config” in the directory “C:\ProgramData\Net at Work Mail Gateway\Configuration\” on all your installed gateway roles. S
2. Search for the following line in the file:
   <netatwork.nospamproxy.proxyconfiguration ... >
3. Add the following entry directly below this line if it does not already exist in a similar form:
   <queueConfiguration firstRetryInterval="00:15:00" secondRetryInterval="00:30:00" thirdRetryInterval="01:00:00" subsequentRetryInterval="04:00:00" expirationTimeout="3.00:00:00" sendDelayNotificationAfter="12:00:00" />
4. Adjust the values to the desired value and save the file.
5. Restart the previously stopped gateway role(s).