NoSpamProxy Knowledge Base

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Update Information

• Upgrade recommendations
• General update information
• Upgrade to Version 13.2
• Upgrading to Version 13.0 and 13.1
• Currently supported software
• License management in version 13 and higher
• NoSpamProxy Software Archive
• Update to version 12.1
• Update to version 12.2
• Updating to Version 10.1
• Updating to version 11.1
• Updating to version 9.2
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Release Notes

• Release Notes - NoSpamProxy 13.2 (Fast Channel)
• Release Notes – NoSpamProxy 13.2 (Regular Channel)
• Release Notes - NoSpamProxy 13.1 (Fast Channel)
• Release Notes - NoSpamProxy 13.1 (Regular Channel)
• Release Notes – NoSpamProxy 13.0 (Fast Channel)
• Release Notes - NoSpamProxy 13.0 (Regular Channel)
• Release Notes - NoSpamProxy 12.2 (Fast Channel)
• Release Notes - NoSpamProxy 12.2 (12.2.18113.1047, Regular Channel)
• Release Notes - NoSpamProxy 12.1 (12.1.18087.4, Fast Channel)
• Release Notes - NoSpamProxy 12.1 (12.1.18045.1, Fast Channel)
• Release Notes - NoSpamProxy 12.1 (12.1.17356.1, Fast Channel)
• Release Notes - NoSpamProxy 12.1 (12.1.17328.3, Fast Channel)
• Release Notes - NoSpamProxy 12.1 (12.1.17318.5, Regular Channel)
• Release Notes - NoSpamProxy 11.1 (11.1.244, Regular Channel)
• Release Notes - NoSpamProxy 11.1 (11.1.179, Regular Channel)
• Release Notes - NoSpamProxy 11.0 (11.0.422, Regular Channel)
• Release Notes - NoSpamProxy 11.0 (11.0.379, Regular Channel)
• Release Notes - NoSpamProxy 11.0 (11.0.366, Regular Channel)
• Release Notes - NoSpamProxy 10.1 (10.1.282, Regular Channel)
• Release Notes - NoSpamProxy 10.1 (10.1.196, Regular Channel)
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How-tos

• PDF conversion of Word, Excel and PDF files
• How to reject unwanted Office formats
• Recognition of emails by the Cyren AntiSpam filter
• Additional settings in TMG when using NoSpamProxy Large Files
• Apps for reading PDF Mails containing attachments
• Changing NoSpamProxy Notifications
• Changing the design of the NoSpamProxy WebPortal in version 10
• Export Static Domain Trust Positions
• How to change the delivery attempts/repeat intervals of the Gateway Role
• How to change the SMTP connection properties
• How to change the WebPort for NoSpamProxy
• How to check database integrity
• How to configure a web proxy
• How to configure on-access virus scanners
• How to deactivate ESMT inspection on CISCO devices
• How to install a new license
• How to integrate SwissSign as a certificate provider
• How to manually renew root certificates in digiSeal server installations
• How to migrate NoSpamProxy version 12.x or 13.x
• How to modify SSL certificates to access the disclaimer page
• How to query Windows Performance Counter with PRTG
• How to set the allowed IP address for certificate requests at GlobalSign
• How to set up a Reserved IP Address in Microsoft Azure
• How to set up header-based routing
• How to use different designs based on the sender domain
• Migration of NoSpamProxy versions 10.x and 11.x
• Outlook AddIn is deactivated because of long loading times
• Setting concurrent inbound connections
• Setting concurrent outbound connections
• Setting user permissions for NoSpamProxy databases
• Switching to queued delivery
• Level of Trust Bonus Point allocation
• Notes on database size
• Managing S/MIME Certificates
• Setting a reverse DNS entry in Microsoft Azure
• How to influence URL classifications
• How to block, filter or quarantine attachments
• How to configure CYREN services
• Integration of the Web Portal requires a user account
• Detection of IP addresses by the Cyren IP Reputation filter
• Attachment detection by Cyren Premium AntiVirus
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Settings

• Collection of popular LDAP directories including configuration settings
• How to configure the content filter
• Office 365 IP addresses
• Switching to queued delivery
• Use of DKIM in version 13 or higher
• Installing NoSpamProxy on a Cloud Service
• Information on using the NoSpamProxy Sandbox Service

Troubleshooting

• Support Information
• Troubleshooting in case of problems
• Cyren Engines - Troubleshooting
• How to create a memory dump for NoSpamProxy
• How to create an encryption dump of decrypted data
• How to debug high processor load

Known errors

• Locally signed emails are permanently rejected due to invalid S/MIME signatures
• The DNS server is blocked by a spam URI Realtime Blocklist
• ASN1 error, not enough memory
• Certificate retrieval at SwissSign fails, "The request was aborted: Could not create SSL/TLS secure channel"
• Emails are not sent from the Outlook inbox if Send immediately when connected has not been set
• Emails are rejected with a Base64 error
• Missing Large Files/De-Mail settings after Windows updates
• No content can be displayed in the Management Console for user A, but for user B
• None of the services start because binding to http://+6060/nospamproxy fails
• NoSpamProxy setup fails when installing PowerShell RemoteWIN​
• Reply links are not being inserted into emails
• Smartcards over remote USB connections do not work
• The event viewer repeatedly displays warning 1088
• The Exchange 2010 Management Console no longer starts after the mail gateway has been installed.
• The security protocol cannot verify the incoming message
• What does "Message delivered via relay" mean?
• The Intranet Role fails to start when using TLS 1.2
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