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Important Support Information

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Recently, our support has received reports that the Cyren Integration Service is detected as malware by Windows Defender on systems with the NoSpamProxy Gateway role and the NoSpamProxy WebPortal.

Please refer to the Knowledge Base article Configuration of installed on-access virus scanners and exclude all directories described there from the online scan of the locally installed virus scanners.

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08.10.2019/by Stefan Sturm

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Note: The information in this knowledge base is only relevant for NoSpamProxy up to version 13.2. All information for NoSpamProxy 14 and higher can be found in the online documentation.

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