Delays in support responses due to a very high volume of tickets

Delays in support responses due to a very high volume of tickets

Due to an unusually high volume of support tickets (unrelated to the specific ticket topics), we are currently experiencing delays in our responses. Unfortunately, this means we are unable to meet our target response time of 24 hours or less.

All available staff members are working hard to process the tickets in order of priority; priority is determined by the support team after a thorough review.

We ask for your patience and appreciate your understanding.

The NoSpamProxy Support Team