Has this happenend to you? You create an account with an online service or subscribe to a newsletter, but the confirmation email just doesn’t arrive? For many people, looking in the spam folder has already become routine – and in many cases, that’s exactly where you’ll find the email you’re looking for.
It can become problematic if one neglects to look in the spam or quarantine folder and the email is an invoice or another legally binding document with a deadline. A ruling by the Federal Court of Justice of 6 October 2022 clearly shows why spam and quarantine folders are not a good idea and what dangers they can pose.